ibet Privacy Policy

Welcome to ibet. ibet ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the ibet online gaming platform at ibet.run (the "Platform"). This Privacy Policy explains how ibet collects, uses, discloses, stores, and protects your personal data in connection with your use of the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. ibet is registered as a personal information controller with the NPC in accordance with applicable requirements.

This Privacy Policy applies to all personal data collected by ibet through the Platform, including data collected during account registration, identity verification, payment processing, gameplay, customer support interactions, and marketing communications. It applies to all users of the Platform, including registered players, visitors, and any other persons who interact with ibet in any capacity.

This Privacy Policy should be read together with ibet's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By using the ibet Platform, you consent to the data practices described in this Privacy Policy.

ibet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data ibet collects include:

ibet does not collect sensitive personal information as defined under the Philippine Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required for responsible gaming compliance purposes, in which case such data will be collected only with your explicit consent.

ibet uses your personal data only for the purposes for which it was collected and for compatible purposes that you would reasonably expect. The primary purposes for which ibet processes your personal data are:

• Account Management: To create, maintain, and manage your ibet player account, including processing your registration, verifying your identity, and managing your account settings and preferences.
• Service Delivery: To provide you with access to ibet's games, betting markets, and platform features, and to process your bets, deposits, and withdrawals.
• Identity Verification and KYC: To verify your identity and age in compliance with Philippine anti-money laundering laws and responsible gaming obligations. This includes sharing your identity documents with our KYC verification partners.
• Payment Processing: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate financial records.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the ibet platform and its users.
• Responsible Gaming Compliance: To monitor your gaming activity for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible gaming obligations under applicable Philippine regulations.
• Customer Support: To respond to your support queries, complaints, and feedback, and to improve the quality of ibet's customer support services.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering reporting obligations, tax reporting requirements, and responses to lawful requests from Philippine government authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You can opt out at any time through your account settings.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the ibet platform, its games, and its user experience.

ibet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

Under the Philippine Data Privacy Act of 2012, ibet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and ibet — specifically, to provide you with access to the ibet platform and its services in accordance with the Terms & Conditions you agreed to upon registration.
• Legal Obligation: Processing is necessary for ibet to comply with its legal obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and applicable gaming regulations.
• Legitimate Interests: Processing is necessary for ibet's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform improvement — where such interests are not overridden by your data protection rights.
• Consent: For certain processing activities — such as sending you marketing communications or processing sensitive personal information — ibet relies on your explicit consent. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

ibet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ibet shares your personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Service Providers: ibet shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform providers. All service providers are bound by data processing agreements that require them to process your data only on ibet's instructions and in compliance with applicable data protection law.
• Game Providers: Where you play games provided by third-party game studios on the ibet platform, limited technical data (such as session tokens and bet data) may be shared with the relevant game provider to facilitate gameplay. Game providers do not receive your identity or financial data.
• Regulatory and Law Enforcement Authorities: ibet is required by Philippine law to report suspicious transactions to the Anti-Money Laundering Council (AMLC) and to respond to lawful requests from Philippine law enforcement agencies, courts, and regulatory bodies, including PAGCOR. ibet will disclose personal data to such authorities where required by law or where ibet has a good-faith belief that disclosure is necessary to comply with a legal obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of ibet's assets, your personal data may be transferred to the acquiring entity as part of the transaction. ibet will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

ibet uses cookies and similar tracking technologies (such as web beacons and local storage) on the ibet platform. Cookies are small text files placed on your device when you visit the Platform. They help ibet recognize your device, keep you logged in, remember your preferences, and understand how you use the Platform.

ibet uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences and settings (such as language preferences and display settings) to provide a more personalized experience on the Platform.
• Analytics Cookies: These cookies collect information about how you use the Platform — such as which pages you visit most often and how you navigate between sections — to help ibet improve the Platform's performance and user experience. Analytics data is aggregated and anonymized where possible.
• Marketing Cookies: These cookies track your activity on the Platform to help ibet deliver relevant promotional offers and communications. Marketing cookies are only placed where you have given your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the ibet Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

ibet takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, alteration, or disclosure. ibet's security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the ibet platform is encrypted using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology. Look for the padlock icon in your browser's address bar when using ibet.
• Password Security: Account passwords are stored using industry-standard one-way cryptographic hashing algorithms. ibet staff cannot view your password in plain text.
• Access Controls: Access to personal data within ibet's systems is restricted on a need-to-know basis. Only authorized ibet personnel and service providers with a legitimate business need can access your personal data.
• Regular Security Audits: ibet conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Incident Response: ibet maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, ibet will notify the National Privacy Commission and affected users in accordance with the requirements of the Philippine Data Privacy Act.

While ibet implements robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your ibet account credentials confidential and for notifying ibet immediately if you suspect unauthorized access to your account.

ibet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes and enforce ibet's agreements.

The following retention periods apply to the main categories of personal data ibet holds:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations (AMLA).
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA and applicable tax regulations.
• KYC Verification Documents: Retained for a minimum of five (5) years after account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the support interaction, or longer if the interaction relates to an ongoing dispute or legal matter.
• Marketing Data: Retained until you withdraw your consent to marketing communications or for three (3) years from your last interaction with ibet's marketing communications, whichever is earlier.
• Technical and Usage Data: Retained for up to twelve (12) months from collection, after which it is aggregated or anonymized for analytical purposes.

When personal data is no longer required for any of the above purposes, ibet will securely delete or anonymize it in accordance with ibet's data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ibet. To exercise any of these rights, please contact ibet's Data Protection Officer using the contact details provided in Section 13 of this Privacy Policy.

• Right to be Informed: You have the right to be informed about how ibet collects and uses your personal data. This Privacy Policy fulfills ibet's obligation to inform you.
• Right to Access: You have the right to request a copy of the personal data ibet holds about you, together with information about how it is being processed.
• Right to Correction: You have the right to request correction of any inaccurate, incomplete, or outdated personal data in your ibet account. You can update most of your account information directly through your account settings.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. This right is subject to ibet's legal retention obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on ibet's legitimate interests, subject to ibet's overriding legitimate grounds.
• Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
• Right to Complain: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that ibet has violated your data privacy rights.

ibet will respond to all data rights requests within thirty (30) days of receipt. In complex cases, ibet may extend this period by a further thirty (30) days, in which case ibet will notify you of the extension and the reasons for it.

The ibet platform is strictly restricted to persons aged 21 years and above, as required under applicable Philippine law governing online gambling and casino-style gaming. ibet does not knowingly collect personal data from persons under the age of 21.

If ibet discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, ibet will immediately suspend the relevant account, delete the personal data collected, and take appropriate steps to prevent further access by the underage individual. ibet will report confirmed cases of underage gambling to the appropriate Philippine authorities.

If you are a parent or guardian and you believe that your child under the age of 21 has registered an account with ibet or provided personal data to ibet, please contact ibet's support team immediately at [email protected] so that ibet can take prompt action.

ibet's primary operations and data storage are based in the Philippines. However, some of ibet's third-party service providers — including cloud hosting providers, game providers, and fraud detection services — may process your personal data in jurisdictions outside the Philippines.

Where ibet transfers your personal data outside the Philippines, ibet ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards include:

• Entering into data processing agreements with overseas service providers that incorporate the standard contractual clauses approved by the National Privacy Commission.
• Transferring data only to jurisdictions that the NPC has determined provide an adequate level of data protection.
• Implementing additional technical and organizational safeguards where required to ensure the security of transferred data.

By using the ibet platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines in accordance with this Privacy Policy. ibet will always ensure that any such transfers are conducted in compliance with applicable Philippine data protection law.

ibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in ibet's data processing practices, applicable Philippine law, or regulatory requirements. When ibet makes material changes to this Privacy Policy, ibet will notify you by:

• Posting the updated Privacy Policy on the ibet platform with a revised "Last Updated" date at the top of the document.
• Sending a notification to your registered email address where the changes are material and affect your rights or ibet's obligations in a significant way.
• Displaying a prominent notice on the ibet platform for a reasonable period following the update.

Your continued use of the ibet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you should stop using the ibet platform and may request closure of your account by contacting ibet's support team.

ibet encourages you to review this Privacy Policy periodically to stay informed about how ibet is protecting your personal data. The current version of this Privacy Policy is always available at ibet.run/privacy-policy.

ibet has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or ibet's data processing practices, please contact ibet's DPO using the details below:

If you are not satisfied with ibet's response to your privacy inquiry or data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.

ibet is committed to working with you and the NPC to resolve any privacy concerns promptly and fairly. ibet takes all privacy complaints seriously and will investigate and respond to all complaints in good faith.